1. What is the primary purpose of the new CCPA guidelines for coaching centers?
- To increase coaching fees
- To reduce the number of coaching centers
- To prevent misleading advertisements and protect consumer rights
- To promote online coaching
Answer: 3
2. According to the guidelines, what qualifies as a Coaching Centre?
- Any educational institution
- An establishment offering coaching to over 50 students
- Only online coaching platforms
- Any institution with government approval
Answer: 2
3. How many grievances were registered against coaching centers in 2023-2024?
- Over 10,000
- Over 16,000
- Over 20,000
- Over 25,000
Answer: 2
4. What is required before using a student’s name or image in advertisements?
- Verbal consent
- Payment of fees
- Written consent after achieving success
- No consent required
Answer: 3
5. Which authority is responsible for enforcing these guidelines?
- CCPA
- BIS
- NCH
- Ministry of Education
Answer: 1
6. What are coaching centers prohibited from guaranteeing?
- Quality education
- Experienced faculty
- Infrastructure facilities
- Admissions or high exam scores
Answer: 4
7. What is explicitly excluded from the definition of coaching?
- Academic support
- Counseling and creative activities
- Tuition
- Guidance
Answer: 2
8. What must coaching centers collaborate with according to the guidelines?
- Bureau of Indian Standards
- Ministry of Education
- National Consumer Helpline
- State Education Boards
Answer: 3
9. What practice is targeted to prevent rushed decision-making?
- False sense of urgency
- High fees
- Limited infrastructure
- Faculty qualifications
Answer: 1
10. Under which act will violations of these guidelines be treated?
- Education Act
- Consumer Protection Act, 2019
- Advertisement Act
- Right to Education Act
Answer: 2
11. What must be clearly visible in advertisements?
- Teacher qualifications
- Student testimonials
- Disclaimers
- Success rates
Answer: 3
12. What is the role of NCH in the context of these guidelines?
- Setting fee structures
- Approving advertisements
- Facilitating complaint reporting
- Training faculty
Answer: 3
13. Who are referred to as ‘Endorsers’ in the guidelines?
- Students
- Teachers
- Public figures promoting coaching services
- Parents
Answer: 3
14. What information must coaching centers disclose in advertisements?
- Only success rates
- Only fee structure
- Only faculty details
- Course details and fee payment information
Answer: 4
15. What is one of the main aims of these guidelines regarding student decision-making?
- To speed up enrollment process
- To encourage informed choices
- To increase competition
- To reduce coaching fees
Answer: 2
16. What aspect of infrastructure must coaching centers accurately depict?
- Only classroom size
- Only digital facilities
- All resources and facilities
- Only library facilities
Answer: 3
17. What type of contractual practices are addressed in the guidelines?
- Only fee-related terms
- Only admission terms
- Unfair practices
- Only refund policies
Answer: 3
18. What is expected to improve through these guidelines?
- Student attendance
- Teacher salaries
- Consumer trust
- Infrastructure quality
Answer: 3
19. What is the primary role of CCPA in these guidelines?
- Teaching students
- Training teachers
- Enforcing compliance
Answer: 3
20. What has the NCH successfully facilitated for affected students?
- Admissions
- Refunds and resolutions
- Course changes
- Teacher appointments
Answer: 2
21. What must be obtained after success for testimonials?
- Verbal approval
- No approval needed
- Post-selection consent
- Principal’s permission
Answer: 3
22. What is BIS’s role in consumer protection?
- Setting quality standards
- Managing complaints
- Approving advertisements
- Training staff
Answer: 1
23. What type of activities are excluded from coaching definition?
- Academic teaching
- Exam preparation
- Subject tutoring
- Creative activities
Answer: 4
24. What is the main focus of transparency requirements?
- Teacher qualifications only
- Fee structure only
- Essential information disclosure
- Infrastructure details only
Answer: 3
25. What is the primary aim regarding student exploitation?
- To increase enrollment
- To protect from exploitation
- To improve facilities
- To reduce competition
Answer: 2